Our Privacy Statement

Company Name: Coutts & Mann UK Ltd

Company Number 13457209

Address:c/o 39 Guildford Road, Lightwater. Surrey. GU18 5SA

Phone Number: 0044 208 8672730

E-mail: admin@couttsandmann.com

Date Completed: 25th November 2023

 The type of personal information we collect:

We currently collect and process the following information:

  • Name

  • Email address

  • Mailing address 

  • Phone number 

  • Other information voluntarily provided by you.

  • We may also collect non-personal identification information about you whenever you interact with our site. This may include browser name, type of computer and technical information.

  • How we get the personal information and why we have it.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  1. To personalise your user experience.

  2. To send periodic emails. The email address you provide may be used to send you information and updates pertaining to your enquiries. 

  3. We do not receive personal information indirectly.

  4. We do not sell, trade or rent personal identification to others. 

  5. Under the UK General Data Protection Regulation (UK GDPR) you have the right to access, rectify, restrict or delete your personal data held by us.

  6. You may also request information about the processing of your personal data, object to the processing of your personal data or withdraw your consent at any time. 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [contact details]

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at admin@couttsandmann.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at admin@couttsandmann.com